Insurance Services

NY STATE OF HEALTH: THE OFFICIAL HEALTH PLAN MARKETPLACE (HEALTH INSURANCE)

 
Data Provided By
2-1-1 Northeast Region 2-1-1 Northeast Region
General Information
Description of ServiceNY State of Health is an organized marketplace developed by New York State to help people shop for and enroll in health insurance coverage. Individuals, families and small businesses can use the Marketplace to help them compare insurance options, calculate costs and select coverage online, in-person or over the phone. The Marketplace helps people to check their eligibility for health care programs like the Essential Plan, Medicaid and Child Health Plus and sign up for these programs if they are eligible. The Marketplace also tells what type of financial assistance is available to applicants to help them afford health insurance purchased through the Marketplace.
LocationAlbany
Geographical AreaNew York State (Albany, Clinton, Columbia, Dutchess, Essex, Franklin, Fulton, Greene, Hamilton, Montgomery, Nassau, Orange, Putnam, Rensselaer, Rockland, Saratoga, Schenectady, Schoharie, Suffolk, Sullivan, Ulster, Warren, Washington and Westchester Counties)
Public TransportationCall for details
Facility/ADA AccessCall for details
Intake ProcedureApplications can be completed online at nystateofhealth.ny.gov, over the phone at 1-855-355-5777 (TTY 1-800-662-1220) or in-person with our trained in-person assistors. To find an in-person assistor in your area, call 1-855-355-5777 (TTY: 1-800-662-1220).
Intake RequirementsCall for details
Helpful TipsThe annual open enrollment period begins in Fall for coverage effective the following year. Individuals and families can enroll in coverage after the open enrollment period ends if they qualify for a special enrollment period by experiencing a life change event, such as getting married or having a child. Individuals eligible for the Essential Plan, Medicaid or Child Health Plus can enroll at any time during the year. Individuals eligible for the Essential Plan, Medicaid or Child Health Plus can enroll at any time during the year. Small businesses may enroll at any time during the year.
 
Client Information
Languages SpokenEnglish, Spanish, Customer Service Center Reps (available by phone at 1-855-355-5777) can accommodate more than 170 languages through staff and translation assistance. In-Person Assistors/Navigators speak the languages spoken in the communities they serve
EligibilityNew York State individuals, families and small businesses
 
Fees or Charges
Types of FeesNo fee to apply
 
Specific Hours: Mon-Fri, 8:00 am-8:00 pm, Sat, 9:00 am-1:00 pm
 
Contact Information
 
Physical Site Address 1 Empire State Plaza, Corning Tower
Physical Site City, State, Zip Albany, NY 12237
Main Phone 866-881-2809 (Public Health Duty Officer Helpline)
Emergency/After Hours Phone 800-872-2777 (NYS AIDS After Hours Hotline)
TDD Phone 800-662-1220 (TTY: Health Insurance)
Other Phone 855-355-5777 (Health Insurance); 800-942-3858 (Child and Adult Food Hotline); 800-233-7432 (HIV/AIDS General information, Spanish)
Web Address https://nystateofhealth.ny.gov
 
 
Affiliated Agency, Programs, and Services
Affiliated Agency: NEW YORK STATE DEPARTMENT OF HEALTH
Affiliated Program: NY STATE OF HEALTH: THE OFFICIAL HEALTH PLAN MARKETPLACE (HEALTH INSURANCE)
This Service: Insurance Services
 
Taxonomy Postings
Posted to Categories: Adult State/Local Health Insurance Programs (NL-5000.8000-050)
Children's State/Local Health Insurance Programs (NL-5000.8000-150)
Health Insurance Marketplaces (LH-3000.3050)
Medicaid (NL-5000.5000)
Navigator Programs (LH-3500.0200-600)