Long Term Care Ombudsman Programs

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    Taxonomy Code: FT-4950

    Programs that investigate and attempt to resolve complaints made by or on behalf of residents of nursing facilities, residential care homes, assisted living facilities and other supervised living facilities for older adults. The program also promotes policies and practices that improve the quality of life, health, safety, welfare and rights of residents; monitors laws, regulations and policies that affect those who live in long-term care facilities; provides the public with information about long-term care options; and promotes the development of consumer organizations concerned about long-term care. Under the federal Older Americans Act, every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long term care system.

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    There are 5 matching records.
    Service NameDescriptionLocationProgramAgency
    Advisory/Advocacy ServicesInforms and advocates for clients of nursing homes and their families. RensselaerLONG TERM CARE OMBUDSMAN PROGRAMSRENSSELAER COUNTY UNIFIED FAMILY SERVICES
    Evaluation/Inspection ServicesInvestigates complaints, reports findings, and mediates for individuals who are receiving long-term care in nursing homes or other adult care facilities who are having problems with services or staff, and have been ignored by the facility management.FranklinLONG TERM CARE OMBUDSMAN PROGRAMOFFICE FOR THE AGING IN FRANKLIN COUNTY
    Health/Medical Care ServicesThe New York State Office for the Aging has contracted with ARCNENY to establish and administer a Long Term Care Ombudsman Program. A Long Term Care Ombudsman works on behalf of a resident of a nursing home or adult care facility to resolve complaints. This service is available in Albany, Montgomery, Schenectady and Washington Counties through the American Red Cross. It is available through other agencies in other counties.AlbanyLONG TERM CARE OMBUDSMAN PROGRAMSAMERICAN RED CROSS OF NORTHEASTERN NEW YORK
    LONG TERM CARE OMBUDSERVICE PROGRAM/HUNTINGTONAdvocates to protect the rights and improve the quality of life of long term care residents in Suffolk's nursing and adult homes and assisted living facilities. This is done through case advocacy, legislative change and constructive reform of long term care.SuffolkLONG TERM CARE OMBUDSERVICE PROGRAM/HUNTINGTONFAMILY SERVICE LEAGUE, INC.
    Support ServicesStaff and trained volunteers of the Ombudsman receive, investigate and resolve concerns of, or on behalf of the residents of long-term care facilities. Ombudsmen from Catholic Charities visit the facilities regularly to monitor the quality of care, assist residents in understanding and exercising their rights, assure care with dignity and respect, and encourage residents to express their opinions.WashingtonOMBUDSMAN PROGRAMWASHINGTON COUNTY OFFICE FOR THE AGING AND DISABILITY RESOURCE CENTER

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