Medicare Information/Counseling

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    The structure of the services index and definitions of the terms contained herein were originally published in A Taxonomy of Human Services: A Conceptual Framework with Standardized Terminology and Definitions for the Field by the Information and Referral Federation of Los Angeles County, Inc., 3035 Tyler Ave., El Monte, CA 91731; Copyright (c) 1983, 1987, 1991. No part of this listing of human services terms and definitions may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electrical, mechanical, photocopying, recording or otherwise without the prior written permission of the Information and Referral Federation of Los Angeles County, Inc.

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    Taxonomy Code: LH-3500.5000

    Programs that offer information and guidance for older adults and people with disabilities regarding their health insurance options with the objective of empowering them to make informed choices. Included is information about benefits covered (and not covered); the payment process; the rights of beneficiaries; the process for eligibility determinations, coverage denials and appeals; consumer safeguards; and options for filling the gap in Medicare coverage (Medigap supplement insurance). Also available is information relating to an individual's eligibility for benefits and assistance with evaluating their options and enrolling in a Medicare plan (A, B, C, and/or D) that will best meet their needs. These programs also address coordination of benefits when beneficiaries have other types of health insurance in addition to Medicare (e.g. Medicaid, employer coverage or retiree insurance) and provide counseling and assistance regarding the subsidies that are available to low income beneficiaries enrolled in the Part D Prescription Drug Benefit (which help pay for Part D premiums and reduce the cost of prescriptions at the pharmacy) and the Medicare Savings Programs which help pay for Medicare out-of-pocket costs. They may also provide information about Medicaid and the linkages between the two programs, referrals to appropriate state and local agencies involved in the Medicaid program, information about other Medicare-related entities (such as peer review organizations, Medicare-approved prescription drug plans, Medicare administrative contractors), and assistance in completing related Medicare insurance forms.

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    There are 55 matching records.
    Service NameDescriptionLocationProgramAgency
    Advisory/Advocacy ServicesOffers transportation by volunteers and trained volunteers to accompany seniors to doctor visits. Offers an array of social programs. Offers references to other supportive organizations in the community.WestchesterHEALTH AND WELLNESS ADVOCACYAT HOME ON THE SOUND
    Caregiver ServicesProvides advice, information and referral for services to caregivers regarding many issues, including housing, a lending library, find resources, counseling, health insurance counseling, and more.WestchesterCAREGIVER RESOURCE CENTERYONKERS OFFICE FOR THE AGING
    Caregiver ServicesOffers information and referral about a variety of needs for individuals who require long term care. Also provides support, respite, counseling, and guidance services for those who are home care givers, including a range of services and varying levels of assistance for those who are long-term caregivers. Also provides a monthly support group with dinner and respite services.WestchesterCAREGIVER SUPPORTWARTBURG ADULT CARE COMMUNITY
    Counseling ServicesFederally funded program from the Centers for Medicare and Medicaid Services (CMS). HIICAP is administered by the NYS Office for the Aging. HIICAP provides education and counseling about Medicare and other health insurances. Trained staff and volunteers will answer your questions. Services are free of charge.AlbanyHEALTH INSURANCE INFORMATION AND ASSISTANCE PROGRAM (HIICAP)SENIOR SERVICES OF ALBANY
    Counseling ServicesHIICAP counselors provide information about Medicare, Medicare Supplemental Insurance, Managed Care, Medicaid and QMB, EPIC, and the low income subsidy.SaratogaHEALTH INSURANCE INFORMATION, COUNSELING AND ASSISTANCE PROGRAM (HIICAP)SARATOGA COUNTY OFFICE FOR THE AGING
    Education/Prevention ServicesProvides a number of educational health programs and other topics to seniors in the county. Programs include Medicare orientation, Nutrition education, long term care, consumer scams and crime prevention, and more.DutchessHEALTH EDUCATION PROGRAMSDUTCHESS COUNTY OFFICE FOR THE AGING
    EMPIRE MEDICAREOffers a monthly informational meeting about Medicare.SuffolkPECONIC BAY MEDICAL CENTERPECONIC BAY MEDICAL CENTER
    Health Care ServicesInformation and counseling on Medicare and related health insurance coverageRocklandHEALTH INSURANCE INFORMATION, COUNSELING AND ASSISTANCEROCKLAND COUNTY OFFICE FOR THE AGING
    Health Care ServicesProcesses applications for a variety of health insurance programs including Medicaid, Medicaid Managed Care, Family Health Plus (FHP), and Prenatal Care Assistance Program (PCAP), Family Planning Benefits Program (FPBP), Medicaid Buy-In for Working People with Disabilities (MBI-WPD), and the Medicare Savings Program (MSP). Also provides transportation for Medicaid recipients requiring medicaid-covered services.EssexMEDICAIDESSEX COUNTY DEPARTMENT OF SOCIAL SERVICES (DSS)
    Health Insurance Counseling ServicesFederally funded program from the Centers for Medicare and Medicaid Services (CMS). HIICAP is administered by the NYS Office for the Aging. HIICAP provides education and counseling about Medicare and other health insurances. Trained staff and volunteers will answer your questions. Services are free and unbiased.AlbanyHEALTH INSURANCE INFORMATION COUNSELING AND ASSISTANCE PROGRAM (HIICAP)COHOES MULTI-SERVICE SENIOR CENTER
    HEALTH INSURANCE INFORMATION, COUNSELING AND ASSISTANCE PROGRAMOffers senior citizens free assistance with health benefits including: review of Medicare supplemental insurance weigh long-term care options and other information. This program is available by appointment only.SuffolkHEALTH INSURANCE INFORMATION, COUNSELING AND ASSISTANCE PROGRAMSOUTHSIDE HOSPITAL
    HEALTH INSURANCE INFORMATION, COUNSELING AND ASSISTANCE PROGRAM(HIICAP)Assists seniors through the maze of medicare and health insurance paperwork. Trained volunteers provide senior citizens with information, counseling and assistance necessary to purchase, claim and appeal decisions about health insurance coverage. Call for information and scheduling.SuffolkHEALTH INSURANCE INFORMATION, COUNSELING AND ASSISTANCE PROGRAM(HIICAP)RETIRED SENIOR VOLUNTEER PROGRAM
    Health/Medical Care ServicesHealth insurance for individuals, families, self-employed, and businesses of all sizes.ClintonHEALTH INSURANCENORTH COUNTRY CHAMBER OF COMMERCE
    Health/Medical Care ServicesThe Health Insurance Information Counseling and Assistance program (HIICAP) allows seniors access to counselors who provide information regarding health insurance related issues.GreeneHEALTH INSURANCE INFORMATION, COUNSELING AND ASSISTANCE PROGRAM (HIICAPGREENE COUNTY DEPARTMENT OF HUMAN SERVICES
    HEALTH UPDATE FOR SENIORS AND THEIR FAMILIESOffers specialized primary care and geriatric consultative services to individuals 65 years and older with complex health problems and chronic medical conditions as well as to those who enjoy good health. Provides information about community programs for the elderly such as senior day care and free transportation to medical appointments, as well as medical evaluations for community-based resources. Also host support groups for adult children and spouses who serve as caregivers. For further information please call (516)663-2234.NassauHEALTH UPDATE FOR SENIORS AND THEIR FAMILIESWINTHROP UNIVERSITY HOSPITAL
    Information/Referral ServicesLinks low-income Medicare recipients, to programs that they need, including programs to reduce prescription drug costs, and helps them complete and submit medicare applications, and for those who qualify, guide in selecting a drug plan or other medicare-related issues. Online services also help individuals to understand paperwork and answer questions.New YorkLINCS (LINKING INDIVIDUALS IN NEED TO CARE AND SERVICES)MEDICARE RIGHTS CENTER
    Insurance AssistanceProvides health insurance counseling and assistance filling out forms, answering questions regarding Medicare, Medicare part D, Medicaid, health insurance issues, Prescription cards, etc. Also offers financial assistance with gas, electric or fuel oil bills for older adults who may be struggling.ClintonINSURANCE SERVICESCLINTON COUNTY OFFICE FOR THE AGING
    Insurance ServicesIndividual insurance counseling is provided to Medicare recipients. Provides information and assistance to low income seniors to access benefits, entitlements and other community services in order to remain living in their community. SchenectadyAGING SERVICES PROGRAM / HEALTH INSURANCE INFORMATIONCATHOLIC CHARITIES SENIOR AND CAREGIVERS SERVICES
    Insurance ServicesProvides navigation services of the complex health care system by providing individual assistance. Helps find health insurance access, free or low cost health care, helps to solve billing issues along with drug assistance programs.AlbanyCOMMUNITY HEALTH ADVOCATES (CHA)HEALTHY CAPITAL DISTRICT INITIATIVE (HCDI)
    Insurance ServicesStaff assist with sorting through medical insurance needs. We provide Medicaid and Medicare (A,B,C,D) benefits counseling, EPIC, Lifeline telephone discount, low income subsidy, part D prescription benefits, Medicare Supplemental insurance, Employer insurance benefits, Veterans benefits, Medicare Improvements for Patients and Providers Act (MIPPA), Medicare Savings Program, and more.WashingtonHEALTH INSURANCE COUNSELING AND INFORMATIONWASHINGTON COUNTY OFFICE FOR THE AGING AND DISABILITY RESOURCE CENTER
    Insurance ServicesInformation centers which provide seniors with the latest in Health & Medicare Insurance Medicare D and a computer analysis of drug providers based on current medications. Lists are printed of drug providers, contact information and neighborhood pharmacies. Social Security Extra Help applications will also be available.WestchesterHEALTH INSURANCE INFORMATIONWESTCHESTER COUNTY DEPARTMENT OF SENIOR PROGRAMS AND SERVICES
    Insurance ServicesProvides trained insurance staff to assist with Medicare explanations, claims and appeals, and offers information on Medicare plans, supplemental policies and drug plans, long term care insurance and other entitlements and benefits for seniors.DutchessHEALTH INSURANCE INFORMATION AND COUNSELING ASSISTANCE PROGRAM (HIICAP)DUTCHESS COUNTY OFFICE FOR THE AGING
    Insurance ServicesHIICAP provides health insurance information, counseling and assistance to senior citizens.AlbanyHEALTH INSURANCE INFORMATION COUNSELING AND ASSISTANCE PROGRAM (HIICAP)ALBANY COUNTY DEPARTMENT FOR AGING
    Insurance ServicesHIICAP counselors provide information about Medicare, Medicare Supplemental Insurance, Managed Care, Medicaid and Long Term Care Insurance. RensselaerHEALTH INSURANCE INFORMATION, COUNSELING AND ASSISTANCE PROGRAM (HIICAP)RENSSELAER COUNTY UNIFIED FAMILY SERVICES
    Insurance ServicesHIICAP educates the public about Medicare, Medicaid, Managed Care, EPIC , and other health insurance issues . Assists people with Medicare to access needed health care and apply for programs such as the Medicare Savings Program. Provides information or direction to individuals who may be having problems with their health insurance or simply are in need of a Medicare Part D prescription plan.SullivanHEALTH INSURANCE INFORMATION, COUNSELING AND ASSISTANCE PROGRAM (HIICAP)SULLIVAN COUNTY OFFICE FOR THE AGING
    Insurance ServicesAssists adults in navigating the Part D prescription drug benefits under the Medicare/Medigap Insurance program. General information and aplications about Medicare also available. Details about the State Pharmaceutical Insurance Program available. Assists individuals in exploring options for private insurance policies to cover future long term care expenses.OrangeHEALTH INSURANCE INFORMATION, COUNSELING, AND ASSISTANCE PROGRAM HIICAPORANGE COUNTY OFFICE FOR THE AGING
    Insurance ServicesProvides information, training and assistance to older residents and their caregivers concerning health insurance information, rights and responsibilities and other insurance options available.PutnamHIICAPPUTNAM COUNTY OFFICE FOR SENIOR RESOURCES
    Insurance ServicesFidelis Care offers free or low-cost comprehensive health insurance, including Medicaid Managed Care, Medicare Advantage, Child Health Plus, and products available through NY State of Health: The Official Health Plan Marketplace. Additionally, Fidelis Care offers Managed Long Term Care products for adults who qualify for nursing home care, but are capable of staying safely in their own homes with the right care and support. Fidelis Care offers a spectrum of health and wellness programs and services, with a special focus on health awareness and prevention. AlbanyINSURANCE PROGRAMSFIDELIS CARE NEW YORK - ALBANY REGIONAL OFFICE
    Insurance ServicesOrangeINSURANCE SERVICESCORNERSTONE FAMILY HEALTHCARE
    Insurance ServicesOffers information for health plans available to uninsured and the under-insured. Free or Low-cost Insurance for all ages. DutchessINSURANCE SERVICES INFORMATIONFIDELIS CARE NEW YORK-MIDHUDSON VALLEY OFFICE
    MEDICARE RIGHTS CENTERA national consumer service organization that works to ensure access to affordable health care for older adults and individuals with disabilities through counseling, advocacy, educational programs and public policy initiatives. Assists with Medicare questions through consumer and professional hotlines, educational material, and training.MEDICARE RIGHTS CENTERMEDICARE RIGHTS CENTER
    Senior ServicesHelps seniors understand paperwork or issues regarding benefits and health or medical information. Also provides resources in the community for specific needs.WestchesterSENIOR RESOURCE INFORMATIONYONKERS OFFICE FOR THE AGING
    SENIOR SERVICESServices are designed to meet the needs and interests of older adults, caregivers and professionals working with the elderly including AARP, Senior Advocate, AARP Tax Program and Safe Driving. Please call for more information.SuffolkSENIOR SERVICESBRENTWOOD PUBLIC LIBRARY
    SENIOR SERVICESOffers case management services, benefits and health insurance counseling, community guardianship, reverse mortgage information, and in-home services to the elderly. Call for further information.NassauSENIOR SERVICESFAMILY AND CHILDREN'S ASSOCIATION
    SENIOR SERVICESServices are designed to meet the needs of older adults, caregivers and professionals working with the elderly. Offers AARP Defensive Driving and Senior Connections.NassauSENIOR SERVICESFARMINGDALE PUBLIC LIBRARY
    SENIOR SERVICESServices are designed to meet the needs and interests of older adults. Programs and services include Taproot Workshop, Senior Advocate, AARP, homebound service and computer instruction.SuffolkSENIOR SERVICESHARBORFIELDS PUBLIC LIBRARY
    SENIOR SERVICESProvides Reference, Information and Referral and Readers Advisory. Other programs and services may include, but are not limited to, AARP Defensive Driving, bus trips, book discussion, knitting and quilting computer instruction, concerts, movies, stretching and toning for seniors, Senior Connections including Medicare Services.NassauSENIOR SERVICESLEVITTOWN PUBLIC LIBRARY
    SENIOR SERVICESServices are designed to meet the needs and interests of older adults, caregivers and professionals working with the elderly.NassauSENIOR SERVICESLYNBROOK PUBLIC LIBRARY
    SENIOR SERVICESServices are designed to meet the needs and interests of older adults, caregivers and professionals working with the elderly, including Senior Connections, Homebound Services, and Information and Referrals. Programs include arts and crafts, book discussions, and performances and films.NassauSENIOR SERVICESMASSAPEQUA PUBLIC LIBRARY
    SENIOR SERVICESServices are designed to meet the needs and interests of older adults, including Medicare Counseling Service and Homebound Service. Also offers AARP programs and Blood Pressure Screening.SuffolkSENIOR SERVICESNORTHPORT-EAST NORTHPORT PUBLIC LIBRARY
    SENIOR SERVICESServices are designed to meet the needs and interests of older adults including Homebound Delivery, AARP, and Medicare Assistance.SuffolkSENIOR SERVICESNORTH SHORE PUBLIC LIBRARY
    SENIOR SERVICESServices are designed to meet the needs and interests of older adults, caregivers and professionals working with the elderly including Computer Basics for Seniors, Senior Advocate, AARP defensive driving course, and Homebound Services. Also offers and AARP Free Tax Counseling for Seniors. Please call for more information.SuffolkSENIOR SERVICESPATCHOGUE-MEDFORD LIBRARY
    SENIOR SERVICESServices are designed to meet the needs and interests of older adults, caregivers and professionals working with the elderly. Programs and services include Health Insurance Counseling, AARP, Defensive Driving and Tax Preparation.SuffolkSENIOR SERVICESSMITHTOWN LIBRARY
    SENIOR SERVICESServices are designed to meet the needs and interests of older adults, caregivers and professionals working with the elderly. Programs and services include Senior Advocate, AARP, blood pressure screening, Income Tax Counseling, Fun and Games at the Library, and Senior Shape-Up.SuffolkSENIOR SERVICESWEST BABYLON PUBLIC LIBRARY
    SENIOR SERVICESServices are designed to meet the needs and interests of older adults, including Senior Advocate and AARP. Please call for further information.SuffolkSENIOR SERVICESWYANDANCH PUBLIC LIBRARY
    SENIOR SERVICES/NESCONSETServices are designed to meet the needs and interests of older adults, caregivers and professionals working with the elderly. Programs and services include AARP and Elder Law, Estate Planning and Medicaid.SuffolkNESCONSET BUILDINGSMITHTOWN LIBRARY
    SOCIAL SECURITY OFFICE/FREEPORTAdministers Social Security Trust Fund to provide retirement, disability or death benefits to insured workers or their dependents/survivors medicare for aged 65 and over Supplemental Security Income (SSI) for the needy over 65, blind or disabled. Website includes information on employment for people with disabilities and for employers seeking to hire the disabled.NassauSOCIAL SECURITY OFFICE/FREEPORTUNITED STATES GOVERNMENT/SOCIAL SECURITY ADMINISTRATION-NEW YORK REGION
    SOCIAL SECURITY OFFICE/MELVILLEAdministers Social Security Trust Fund to provide retirement, disability or death benefits to insured workers or their dependents/survivors medicare for aged 65 and over Supplemental Security Income (SSI) for the needy over 65, blind or disabled. Website includes information on employment for people with disabilities and for employees seeking to hire the disabled.SuffolkSOCIAL SECURITY OFFICE/MELVILLEUNITED STATES GOVERNMENT/SOCIAL SECURITY ADMINISTRATION-NEW YORK REGION
    SOCIAL SECURITY OFFICE/MINEOLAAdministers Social Security Trust Fund to provide retirement, disability or death benefits to insured workers or their dependents/survivors medicare for aged 65 and over Supplemental Security Income (SSI) for the needy over 65, blind or disabled. Website includes information on employment for people with disabilities and for employers seeking to hire the disabled.NassauSOCIAL SECURITY OFFICE/MINEOLAUNITED STATES GOVERNMENT/SOCIAL SECURITY ADMINISTRATION-NEW YORK REGION
    SOCIAL SECURITY OFFICE/PATCHOGUEAdministers Social Security Trust Fund to provide retirement, disability or death benefits to insured workers or their dependents/survivors medicare for aged 65 and over Supplemental Security Income (SSI) for the needy over 65, blind or disabled. Website includes information on employment for people with disabilities and for employers seeking to hire the disabled.SuffolkSOCIAL SECURITY OFFICE/PATCHOGUEUNITED STATES GOVERNMENT/SOCIAL SECURITY ADMINISTRATION-NEW YORK REGION
    SOCIAL SECURITY OFFICE/RIVERHEADAdministers Social Security Trust Fund to provide retirement, disability or death benefits to insured workers or their dependents/survivors medicare for aged 65 and over Supplemental Security Income (SSI) for the needy over 65, blind or disabled. Website includes information on employment for people with disabilities and for employers seeking to hire the disabled.SuffolkSOCIAL SECURITY OFFICE/RIVERHEADUNITED STATES GOVERNMENT/SOCIAL SECURITY ADMINISTRATION-NEW YORK REGION
    SOCIAL SECURITY OFFICE/WEST BABYLONAdministers Social Security Trust Fund to provide retirement, disability or death benefits to insured workers or their dependents/survivors medicare for aged 65 and over Supplemental Security Income (SSI) for the needy over 65, blind or disabled. Website includes information on employment for people with disabilities and for employers seeking to hire the disabled.SuffolkSOCIAL SECURITY OFFICE/WEST BABYLONUNITED STATES GOVERNMENT/SOCIAL SECURITY ADMINISTRATION-NEW YORK REGION
    SOCIAL SERVICESProvides a full range of entitlement counseling, including Medicare, Medicaid, Veterans Benefits, tax abatement, educational lectures, and on-going care givers support groups. Program also includes a referral service for home care assistance and non-emergency medical transportation. A food pantry is available to those who are eligible on Wednesdays and Fridays.NassauSOCIAL SERVICESTHE LIFE ENRICHMENT CENTER AT OYSTER BAY
    SPECIAL HEALTH CARE SERVICESIndividuals with both Medicare and Medicaid, who are 21 years of age or older, seeking information on various Medicaid Home Care programs should call New York Medicaid Choice at 1(888)401-6582. Other individuals not enrolled in Medicaid Managed Care seeking information regarding non-institutional care such as personal care aid services, should call the Home Care Intake Unit (631)854-9585.SuffolkSPECIAL HEALTH CARE SERVICESSUFFOLK COUNTY DEPARTMENT OF SOCIAL SERVICES-MEDICAID SERVICES DIVISION/RONKONKOMA
    Support ServicesProvides social workers to help individuals and families get health insurance, including to apply for Medicare, Medicaid, Family Health Plus, Child Health Plus, or Family Planning Benefit Program. Also helps with other medical-related issues for individuals who are uninsured or under insured.DutchessINSURANCE ENROLMENT AND SOCIAL SERVICESINSTITUTE FOR FAMILY HEALTH - DUTCHESS COUNTY

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